How to Set Static IP for Network Attached Storage (NAS)

When using NAS as the video storage option, please refer to the following steps to set your camera’s IP address to static IP address.  The specific path to set a static IP address may be different depending on your router’s make and model, please refer to the router’s user manual for detailed instructions.

1. Check your device’s IP address and MAC address using the eufySecurity app by going to HomeBase Settings > About Device > IP Address and MAC Address.

 
2. Log in to your router settings and select DHCP server > Select Client List > Find the corresponding device that you want to set a static IP address > Copy MAC address.

3. Select Static address distribution menu > Select Add > Paste the MAC address and input the IP address > Select Save > Restart the router to update the configuration.

4. After restarting the router, check the device information to ensure its IP address has been updated to a static IP address.  If it has not been updated, please restart the camera.
 

Note: Currently, the only NAS brand supported by eufy is Synology.  Additionally, the camera's live stream resolution when using NAS is limited to 1080P even if the camera supports 2K resolution.


If you still have questions regarding how to set a static IP address when using NAS, please contact us for further assistance.
Download icon
How to Set Static IP for Network Attached Storage (NAS)
Unresolved icon
446 undefined
S380 HomeBase (HomeBase 3) Compatibility
206095 views36 likes/2024-12-25 14:45:40
HomeKit on eufySecurity Devices
145014 views7 likes/2025-04-07 18:37:55
How to View eufySecurity Cameras on a Computer
63017 views10 likes/2025-04-07 18:27:47
Compatibility Between eufySecurity Devices
12381 views1 likes/2025-11-17 15:19:54
What type of microSD card does eufySecurity device use?
43537 views4 likes/2025-04-07 18:27:10
Share Your eufySecurity Devices With Your Family
40192 views6 likes/2025-04-07 18:27:23
Using NAS Storage Step by Step
39476 views1 likes/2025-04-07 18:04:31
Introducing Cloud Backup
26531 views1 likes/2025-04-15 14:12:20
Which eufy cameras work with HomeKit?
210925 views44 likes/2023-01-06 11:49:40
Two-Step Verification for eufySecurity App
45505 views10 likes/2025-04-07 18:27:11
Download icon
Floodlight Cam E340 User Guide (T8425)
Download icon
Floodlight Cam E340 User Guide
Download icon
eufy Security Indoor Cam C220 Gebruikersgids (T8W11C)
Download icon
eufy Security Indoor Cam C220 Guía del Usuario (T8W11C)
Download icon
eufy Security Indoor Cam C220 取扱説明書 (T8W11C)
Download icon
eufy Security Indoor Cam C220 User Guide (T8W11C)
View More
Play videoHow to Use NAS to Control eufy Security Products
How to Use NAS to Control eufy Security Products
Play videoHow to Use NAS to Control eufy Security Products
How to Use NAS to Control eufy Security Products
Play videoHow to Use NAS to Control eufy Security Products
How to Use NAS to Control eufy Security Products
Play videoHow to Use NAS to Control eufy Security Products
How to Use NAS to Control eufy Security Products
Play videoHow to Use NAS to Control eufy Security Products
How to Use NAS to Control eufy Security Products
Play videoHow to Use NAS to Control eufy Security Products
How to Use NAS to Control eufy Security Products
View More
Contact Us
Buy on the eufy Store
Download the App
affirmamazonPayamexapplePaydinnersClubdiscovergooglePaymastercardpaypalshopPayvenmovisa