eufy Support | Troubleshooting & Customer Service

How to Adjust the Length of the Recording Time on My eufy Video Devices

The length of the recording time on eufy video devices, such as eufyCam, eufy SoloCam, eufy Floodlight Cam, eufy Video Doorbell and etc, can be adjusted via Anker eufy app if the recording time is less than one minute. The longest time it can be adjusted to for each recording is 2 minutes (120s).

eufy Video Devices That Can Adjust the Recording Time:

Category	Device Model	How to Adjust the Recording Time
eufyCam	All eufyCam Models	Anker eufy app > Device Tab> "..." Icon> Gear Icon> Camera Settings > Power Manager > Customize Recording > Clip Length
eufy SoloCam	All SoloCam Models	Anker eufy app > Device Tab> "..." Icon> Gear Icon> Camera Settings > Power Manager > Customize Recording > Clip Length
Video Doorbell (Battery-powered)	Video Doorbell 2K (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell 2C (Battery-Powered) Video Doorbell Dual 2K (Battery-Powered) Video Doorbell E340	Anker eufy app >Device Tab> "..." Icon> Gear Icon> Doorbell Settings > Power Manager > Customize Recording > Clip Length
Floodlight Cameras	Floodlight Cam 2 Pro Floodlight Cam 1080p Floodlight Cam 2K Floodlight Cam E 2K Note: Floodlight Cam E340 doesn't support	Anker eufy app > Device Tab> "..." Icon> Gear Icon> Camera Settings > Recording Settings > Clip Length
Video Doorbell (Wired)	Not Supported	/
IndoorCam/OutdoorCam	Not Supported	/