Product Description

RoboVac G20_Manual_US

RoboVac G20_Manual_EU

G20 Product Introduction

RoboVac G20_Quick Start Guide_EN

RoboVac G20_Quick Start Guide_US

RoboVac G20_Quick Start Guide_EU

T2257_UKCA&EU Declaration of Conformity

RoboVac G20_Quick Start Guide_JP

RoboVac G20_Quick Start Guide_Other

RoboVac G20_Manual_JP

RoboVac G20_Manual_Other

T2257&T2258 EU DOC

What if my RoboVac charges with a red indicator?

General troubleshooting when RoboVacs do not connect to WiFi

How to factory reset my RoboVac's WiFi?

What if My RoboVac Stops with Error S1? (for L70/G Series)

How do I connect my RoboVac to a new WiFi network after I set it up?

How to connect RoboVac to WiFi? (For Android)

What does the status light on RoboVac indicate?

What if my RoboVac runs with a loud noise?

How to connect RoboVac to WiFi (For iOS)?

Common charging-related questions about RoboVacs

When should I replace the battery on my eufy RoboVac?

What should I do if my RoboVac is offline?

What if my RoboVac cannot power on?

How to Replace Batteries for Bounce/Gyro/X8 Series /X9 Series Robot Vacuum

Can I change the registration email address of eufy app?

Using your RoboVac with Amazon Alexa

How to contact a Human Customer Service Representative?

How to delete your eufy Clean account?

What if RoboVac can't be charged at all (no beep/voice alert when placing it onto the charging base/auto-empty station)?

Moving the debris stuck in the suction fans

What should I do if I can't find my WiFi network?

How often should I clean or replace accessories of my RoboVac?

The Differences Between RoboVac G30, G30 Edge, G30 Verge, and G30 Hybrid

How to set and cancel schedules for RoboVac on eufy Clean app (for G/L series)

How to order the right battery for my RoboVac and HomeVac?

What are the Main Differences between G10, G20 and G30 Series?

How to Empty the RoboVac’s Dust Collector

How to update RoboVac's firmware?

What if my RoboVac has a rolling brush noise when it’s running?

Using your RoboVac with Google Assistant

What should I do if RoboVac's roller brush does not rotate?

How to connect eufy RoboVac via a personal hotspot?

What should I do if I can't log in to my eufy account?

What should I do if my G series RoboVac stops with Error 4/Error S5?

How to charge my RoboVac when used for the first time?

Which RoboVacs work with boundary strips

Can I leave the RoboVac on the charging base/auto-empty station after it's fully charged?

How to register a eufy Clean account?

What should I do if I fail to connect to RoboVac on the last step(failed to connect)?

How to use the Boundary Strips to block off RoboVac?

What To Do if Your RoboVac Doesn't Pick Up All Debris It Runs Over

🤝How Your eufy Warranty Service Works

What should I do if my G series RoboVac stops with Error 1?

What Should I Do if My RoboVac Stops with Error S4? (for L70/G Series)

Which RoboVac models support WiFi/app?

What should I do if my G series RoboVac stops with Error 2/Error S2?

Will RoboVac fall down stairs when working?

Why does my RoboVac fail to return to the charging base after I disassembled and reassembled the RoboVac?

Is eufy RoboVac integrated into Apple Homekit?

Unlock Our New Worry-Free E-Warranty Card

Can I turn off the WiFi of eufy RoboVac?

Why WiFi RoboVacs do not Support 5GHz WiFi Connection

How to Ensure Your RoboVac Can be Fully Charged?

Why has RoboVac's suction become weak?

How to share RoboVac access with my family?

What if my RoboVac has a clicking noise in the side brush?

Can I use my RoboVac without smartphones?

Why do some RoboVac models have only one side brush, while others have two?

What Should I Do if My RoboVac Stops with Error 6? (for L70/G series)

How to Use RoboVac's Manual Controls Feature in the eufy Clean App (For G/L/X Series)

What to do if RoboVac Goes over Pet Poop or Water?

What to try if you cannot connect to a Mesh WiFi?

Will RoboVac automatically stop cleaning or trigger an alert once the dustbin is full?

The Differences Between eufySecurity, eufy Clean, and EufyLife Apps

What Is the Auto-Return Cleaning Feature on eufy RoboVac?

How to correctly place the charging base?

What if my RoboVac's runtime is short before returning to the charging base/auto-empty station?(for Bounce and G series)

What to do if my G series RoboVac does not return to the charging station?

Voice Alerts & Quick Solutions for Dynamic Navigation Series (G series)

What should I do if my RoboVac fell down stairs?

What can I do if my eufy RoboVac keeps getting stuck on carpets?

What's the meaning of WiFi indicator on the WiFi RoboVacs?

Top FAQs about RoboVac Charging Related Issues

Start Guide for Your New G20 Series

What should I do if my RoboVac gets stuck under furniture?

Why can't I share my RoboVac with my family members?

Is there a percentage on the app to show the remaining power of the RoboVac?

Can RoboVac G series clean my entire house？

What to do if I forget my eufy Clean password?

Introducing eufy RoboVac Navigation Technology

Start Guide for Your New RoboVac (G series )

How to find the model number of my eufy cleaner?

WiFi resets automatically on RoboVac G series during setup

How to update my password for the eufy Clean app?

What should I do if my RoboVac always bumps into walls/furniture?

Payments & Vouchers FAQ

What should I do if my G series RoboVac stops with Error 3/Error S3?

Can the RoboVac go under my furniture?

Is the Voltage of my RoboVac Universal?

Can I add a second charging station for my RoboVac?

Tips for Charging and Using Your RoboVac G Series

Can I turn off or adjust the beep sound of my RoboVac?

Can eufy Robot automatically dock and empty its dustbin?

How to use the BoostIQ feature of my RoboVac?

eufy Clean app introduction for main features of G series

What is Dynamic Navigation?

Videos about How to Replace RoboVac Accessories

Why Is RoboVac Not Suitable for Black Flooring or Carpet?

How to Rename My RoboVac on the eufy Clean App?

Parts Maintenance Schedule/Accessory Services on eufy Clean App

Spare Part(s) for eufy RoboVac and HomeVac

In order to continue enhancing user experience and bringing more features to the app, eufy has redesigned one of its apps called the eufy Clean app (previously known as EufyHome) for users to download on compatible smartphones and tablets.

 <img height="119" src="https://lh4.googleusercontent.com/7fjI-FgvPrDK9GIGpfr1LpvtUD33jvcqDbuuDbuCN8os-BVjdcsB6pCN5rgTFOT6p7FuF_BpXhXkEGOtguQ6rAixUJR6giroVZCLhjSQFegZJ86ZCqFfMf_jcDcgFvFj9k3HjoUeNZLYF28TWpwspiU" width="250"></img>

About the eufy Clean App

The eufy Clean app is designed to work with the following products.

<ul><li style="list-style-type: disc;">Robotic Vacuums (RoboVac WiFi models)</li><li style="list-style-type: disc;">Smart Bulbs</li><li style="list-style-type: disc;">Smart Plugs</li><li style="list-style-type: disc;">Smart Switches</li><li style="list-style-type: disc;">eufy Genie</li></ul>
 

Download the eufy Clean App

Simply download the eufy Clean app from the App Store (iOS devices) or Google Play (Android devices) and start setting up compatible eufy products that work with the app on your 2.4GHz WiFi network!

 <img class="" height="93" src="https://lh5.googleusercontent.com/I0dvT5oBsewO_5jthq3ofyFzRr7D4bWvzq_i-zDK_mDzrtBbPe8k17s2FbEKNRE6lqbwFM7LvnsT5eay97NUxNSOmgPCv8YE5FN8h-bjReTwkobqOn0NCR34aZx_ni5BQVuF650jSE36m2_0a9VoEpI" style="width: 91.9907px;height: 110.995px;" width="77"></img>

iOS Devices

<ul><li style="list-style-type: disc;"><a href="https://apps.apple.com/us/app/eufyhome/id1229100262?platform=iphone" style="text-decoration: none;" target="_blank">App Store</a></li><li style="list-style-type: disc;">Requires iOS 10.0 or newer.</li></ul>

Android Devices

<ul><li style="list-style-type: disc;"><a href="https://play.google.com/store/apps/details?id=com.eufylife.smarthome&amp;hl=en_US&amp;gl=US" style="text-decoration: none;" target="_blank">Google Play</a></li><li style="list-style-type: disc;">Requires Android OS 5.0 or newer.</li></ul>
 

eufy Clean App FAQ

1. Is the eufy Clean app free?

Yes! It is absolutely free to download and use the eufy Clean app.
 

2. Are eufy Clean and EufyHome apps the same? Which app do I need to download?

The eufy Clean app is a redesigned app that was previously known as the EufyHome app. It is the same app with a new name!
 

3. Is there a Windows or Kindle Fire version of the eufy Clean app?

No. Currently, the eufy Clean app does not support Windows phones and tablets or Amazon Kindle Fire tablets.
 

4. If I would like to connect my eufy RoboVac (WiFi model) to my Alexa device, what is the name of the skill that I will need to enable?

In order to connect your compatible RoboVac model to your Alexa device, please enable the “eufy Clean (EufyHome) - RoboVac” skill in the Amazon Alexa app.
 

If you have further questions regarding the eufy Clean app, please contact <a href="https://support.eufylife.com/s/contact-us" style="text-decoration: none;" target="_blank">eufy support engineers</a> for assistance.



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Introducing the eufy Clean App

RoboVac G20

How to Connect RoboVac to iOS Devices

How to Clean Dust Collector, Filter, Rolling Brush and Side Brush of your RoboVac?

How to Replace RoboVac's Wheel (for Bounce and G series)

How to Clean Sensors

How to Replace the Side Brush Motor of RoboVac

How to Connect RoboVac to Android Devices

How to Replace Bumper of RoboVacs

RoboVac G30 Series: How do we disassemble and assemble the rolling brush motor?

How to Clean Swivel Wheel

RoboVac G30 Series: How do we disassemble and assemble the fan motor?

How to Replace the Swivel Wheel for the Max and G series RoboVacs

How to Replace the Battery of 1-Button Bounce and Gyro Models

How to Place the Charging Base

How to Control Your G30 Series via eufy Clean App

How to Link Your RoboVac with Alexa

RoboVac G30 Edge Quick Start Video (other G series RoboVacs are similar)

How to Link Your RoboVac with the Google Assistant

How to Share RoboVac Access with Others

Connecting RoboVac to an iOS phone (30C as an example)

Connecting RoboVac to an Android phone (30C as an example)

Where to turn off Smart Switch on Google phones

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