Support Center
We Are Here to Help
Homebase Pro
Compabilble Cameras
Popular Topics
See our most frequently searched topics.
Getting Started
Before installing and setting up
Daily Use
Feature instructions
Page 1/2
How do I add HomeBase Pro to my eufy App?
How do I activate Monitoring Service?
How eufy Security Systems Can Lower Your Home Insurance Premiums
Contact Us
Live Chat
Mon–Fri 6:00 am – 5:00 pm | Sat–Sun 6:00 am – 3:00 pm(PT) for Real-time Agent Service
Contact Online Customer Service
Call Us
Email Us
Customer Servicesupport.expert@eufy.com
Create a ticket
More Contact Options
Customer Support Hotline
Country/Region
Phone Number
Service Time
Notes
expertsecure-system
+1(888) 383 9123
Mon-Fri 06:00 AM - 05:00 PM (PT)
Security System & Pro-Monitoring Service
expertsecure-system
+1(888) 383 9123
Mon-Fri 06:00 AM - 05:00 PM (PT)
Security System & Pro-Monitoring Service
Turkey
0080049240880231
Mon - Fri 9AM-6PM
Closed on Turkey public holidays
Turkey
0080049240880231
Mon - Fri 9AM-6PM
Closed on Turkey public holidays
Canada
+1 (800) 988 7973
Mon-Fri 6:00AM - 5:00PM (PT) Sat 7:00AM - 3:30PM (PT)
For eufy Security/Baby/Pet
Canada
+1 (800) 988 7973
Mon-Fri 6:00AM - 5:00PM (PT) Sat 7:00AM - 3:30PM (PT)
For eufy Security/Baby/Pet
Polska
+48 800 707 993
Mon - Fri 9AM-6PM
Closed on Poland public holidays
Polska
+48 800 707 993
Mon - Fri 9AM-6PM
Closed on Poland public holidays
Sweden
+46 20 012 33 22
Mon - Fri 9AM-6PM
Closed on Sweden public holidays
Sweden
+46 20 012 33 22
Mon - Fri 9AM-6PM
Closed on Sweden public holidays
United States
+1 (800) 988 7973
Mon-Fri 6:00AM - 5:00PM (PT) Sat 7:00AM - 3:30PM (PT)
For eufy Security/Baby/Pet
United States
+1 (800) 988 7973
Mon-Fri 6:00AM - 5:00PM (PT) Sat 7:00AM - 3:30PM (PT)
For eufy Security/Baby/Pet
United Kingdom
+44 (0) 1604 936 200
Mon - Sun 9AM-6PM
Charges may apply when calling from overseas.
United Kingdom
+44 (0) 1604 936 200
Mon - Sun 9AM-6PM
Charges may apply when calling from overseas.
Canada
+1 (800)994 3056
Mon-Fri 6:00AM - 5:00PM (PT) Sat 7:00AM - 3:30PM (PT)
For eufy Clean/MACH/Health
Canada
+1 (800)994 3056
Mon-Fri 6:00AM - 5:00PM (PT) Sat 7:00AM - 3:30PM (PT)
For eufy Clean/MACH/Health
Deutschland
+49 (0) 69 9579 7960
Montag - Freitag 8:00 Uhr-21:00 Uhr (CET) | Samstag - Sonntag 9:00 Uhr-18:00 Uhr (CET)
Deutschland
+49 (0) 69 9579 7960
Montag - Freitag 8:00 Uhr-21:00 Uhr (CET) | Samstag - Sonntag 9:00 Uhr-18:00 Uhr (CET)
United States
+1 (800)994 3056
Mon-Fri 6:00AM - 5:00PM (PT) Sat 7:00AM - 3:30PM (PT)
For eufy Clean/MACH/Health
United States
+1 (800)994 3056
Mon-Fri 6:00AM - 5:00PM (PT) Sat 7:00AM - 3:30PM (PT)
For eufy Clean/MACH/Health
United States
+1 (888) 3839123
Mon-Fri 6:00AM - 5:00PM (PT)
For eufy ExpertSecure System
United States
+1 (888) 3839123
Mon-Fri 6:00AM - 5:00PM (PT)
For eufy ExpertSecure System
IE
+3531800456942
Mon - Sun 9AM-6PM
IE
+3531800456942
Mon - Sun 9AM-6PM
United Arab Emirates
+971 8000320817
Mon-Fri 9:00 AM - 6:00 PM
Arabic & English | Closed on UAE public holidays
United Arab Emirates
+971 8000320817
Mon-Fri 9:00 AM - 6:00 PM
Arabic & English | Closed on UAE public holidays
Saudi Arabia
+966 8008500030
Mon-Fri 8:00 AM - 5:00 PM
Arabic & English | Closed on UAE public holidays
Saudi Arabia
+966 8008500030
Mon-Fri 8:00 AM - 5:00 PM
Arabic & English | Closed on UAE public holidays
Japan
+81 03 4455 7823
Mon-Fri 9AM-5PM
Japan
+81 03 4455 7823
Mon-Fri 9AM-5PM
Egypt
+20 8000000826
Mon-Fri 8AM - 5PM
Egypt
+20 8000000826
Mon-Fri 8AM - 5PM
China
+86 400 0550 036
Mon-Fri 9AM-5:30PM
China
+86 400 0550 036
Mon-Fri 9AM-5:30PM
Kuwait
+965 22069086
Sun-Thu 8:00 AM - 8:00 PM
Closed on UAE public holidays
Kuwait
+965 22069086
Sun-Thu 8:00 AM - 8:00 PM
Closed on UAE public holidays
Taiwan
+ 00801-491-310
Mon-Fri 09:00 AM-12:00 AM Mon-Fri 13:00 PM-18:00 PM
Taiwan
+ 00801-491-310
Mon-Fri 09:00 AM-12:00 AM Mon-Fri 13:00 PM-18:00 PM
Korean
+82 1666-8470
Mon-Fri 9AM-5PM
Korean
+82 1666-8470
Mon-Fri 9AM-5PM
South Africa
+27 801 112 209
Mon-Fri 07:00-16:00 (SAST)
South Africa
+27 801 112 209
Mon-Fri 07:00-16:00 (SAST)
India
000-8000-504-414
Mon-Fri 9:30-19:30
/
India
000-8000-504-414
Mon-Fri 9:30-19:30
/
Email Service
Country/Region
Email
expertsecure-system
support.expert@eufy.com
expertsecure-system
support.expert@eufy.com
United Kingdom
uk.support@eufy.com
United Kingdom
uk.support@eufy.com
Canada
support@eufy.com
Canada
support@eufy.com
United States
support@eufy.com
United States
support@eufy.com
United States
support@eufy.com
United States
support@eufy.com
EU
support@eufy.com
EU
support@eufy.com
Deutschland
support@eufy.com
Deutschland
support@eufy.com
MEA
support.mea@eufy.com
MEA
support.mea@eufy.com
Korean
support.kr@anker.com
Korean
support.kr@anker.com
China
CED-CN@anker.com
China
CED-CN@anker.com
Taiwan
support.taiwan@anker.com
Taiwan
support.taiwan@anker.com
India
Support.india@anker.com
India
Support.india@anker.com
Inquiry Type*
Need Help with My Product
Questions About a Product
Returns/Exchanges for Product Issues
Order Support (Shipments & Orders)
Feedback
Thanks for your feedback!
Are you satisfied with this service?
We’d love to hear your feedback! Please share your comments and suggestions about our service.