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New eufy App Related
New eufy is an app designed for smarter, seamless home control.
Use App Smoothly
Enjoy a seamless experience with the app.
Improve Robot Vacuum's Performance
Enhance your robot vacuum's performance effortlessly.
Improve eufy Security's Performance
Enhance your eufy security's performance effortlessly.
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Introduction to New eufy App
Introducing the E28 robot's interaction features via the eufy app
The Meaning of Icons in eufy App
How to Figure out a Device's Battery Percentage in the eufySecurity app v4.0?
Can't find devices?
Steps to Upload Logs Using the New Eufy App
Contact Us
Live Chat
Mon-Fri 8:00 AM-4:00 PM (PT)
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+1 (800) 988 7973
For eufy Security/Baby/Pet
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Contact Customer Service: support@eufy.com
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Customer Support Hotline
Country/Region
Phone Number
Service Time
Notes
United States
+1 (800) 988 7973
Mon-Fri 6:00AM - 5:00PM (PT) Sat-Sun 7:00AM - 3:30PM (PT)
For eufy Security/Baby/Pet
United States
+1 (800) 988 7973
Mon-Fri 6:00AM - 5:00PM (PT) Sat-Sun 7:00AM - 3:30PM (PT)
For eufy Security/Baby/Pet
United States
+1 (800) 988 7973
Mon-Fri 6:00AM - 5:00PM (PT) Sat-Sun 7:00AM - 3:30PM (PT)
For eufy Security/Baby/Pet
United States
+1 (800) 988 7973
Mon-Fri 6:00AM - 5:00PM (PT) Sat-Sun 7:00AM - 3:30PM (PT)
For eufy Security/Baby/Pet
United States
+1 (800)994 3056
Mon-Fri 6:00AM - 5:00PM (PT) Sat-Sun 7:00AM - 3:30PM (PT)
For eufy Clean/MACH/Health
United States
+1 (800)994 3056
Mon-Fri 6:00AM - 5:00PM (PT) Sat-Sun 7:00AM - 3:30PM (PT)
For eufy Clean/MACH/Health
United States
+1 (800)994 3056
Mon-Fri 6:00AM - 5:00PM (PT) Sat-Sun 7:00AM - 3:30PM (PT)
For eufy Clean/MACH/Health
United States
+1 (800)994 3056
Mon-Fri 6:00AM - 5:00PM (PT) Sat-Sun 7:00AM - 3:30PM (PT)
For eufy Clean/MACH/Health
United Kingdom
+44 (0) 1604 936 200
Mon-Fri 9:00AM-5:00PM (GMT)
United Kingdom
+44 (0) 1604 936 200
Mon-Fri 9:00AM-5:00PM (GMT)
Deutschland
+49 (0) 69 9579 7960
Mon-Fri 9:00AM - 5:00PM
Deutschland
+49 (0) 69 9579 7960
Mon-Fri 9:00AM - 5:00PM
Japan
+81 03 4455 7823
Mon-Fri 9AM-5PM
Japan
+81 03 4455 7823
Mon-Fri 9AM-5PM
China
+86 400 0550 036
Mon-Fri 9AM-5:30PM
China
+86 400 0550 036
Mon-Fri 9AM-5:30PM
United Arab Emirates
+971 8000320817(Arabic&English)
Sun-Thu 9:00 AM - 9:00 PM
Closed on UAE public holidays
United Arab Emirates
+971 8000320817(Arabic&English)
Sun-Thu 9:00 AM - 9:00 PM
Closed on UAE public holidays
Saudi Arabia
+966 8008500030(Arabic&English)
Sun-Thu 8:00 AM - 8:00 PM
Closed on UAE public holidays
Saudi Arabia
+966 8008500030(Arabic&English)
Sun-Thu 8:00 AM - 8:00 PM
Closed on UAE public holidays
MEA
(Arabic&English)
Closed
MEA
(Arabic&English)
Closed
Egypt
+20 8000000826
Sun-Thu 7:00 AM - 7:00 PM
Closed on UAE public holidays
Egypt
+20 8000000826
Sun-Thu 7:00 AM - 7:00 PM
Closed on UAE public holidays
Kuwait
+965 22069086
Sun-Thu 8:00 AM - 8:00 PM
Closed on UAE public holidays
Kuwait
+965 22069086
Sun-Thu 8:00 AM - 8:00 PM
Closed on UAE public holidays
Taiwan
+ 00801-491-310
Mon-Fri 09:00 AM-12:00 AM Mon-Fri 13:00 PM-18:00 PM
Taiwan
+ 00801-491-310
Mon-Fri 09:00 AM-12:00 AM Mon-Fri 13:00 PM-18:00 PM
Australia
+61 (03) 8331 4800
8:30am–5pm (AEST) Monday to Friday
Australia
+61 (03) 8331 4800
8:30am–5pm (AEST) Monday to Friday
Korean
+82 1666-8470
Mon-Fri 9AM-5PM
Korean
+82 1666-8470
Mon-Fri 9AM-5PM
South Africa
+27 801 112 209
Mon-Fri 07:00-16:00 (SAST)
South Africa
+27 801 112 209
Mon-Fri 07:00-16:00 (SAST)
IN
000-8000-504-414
Mon-Fri 9:30-19:30
/
IN
000-8000-504-414
Mon-Fri 9:30-19:30
/
Email Service
Country/Region
Email
MEA
support.mea@eufy.com
MEA
support.mea@eufy.com
China
CED-CN@anker.com
China
CED-CN@anker.com
United States
support@eufy.com
United States
support@eufy.com
United States
support@eufy.com
United States
support@eufy.com
Australia
service@myeufy.com.au
Australia
service@myeufy.com.au
Korean
support.kr@anker.com
Korean
support.kr@anker.com
Taiwan
support.taiwan@anker.com
Taiwan
support.taiwan@anker.com
IN
Support.india@anker.com
IN
Support.india@anker.com
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