Support Center

We Are Here to Help
eufy X10 Pro Omni
eufy Robot Vacuum Omni C20
eufycam S3 Pro
Video Doorbell C31
Wearable Breast Pump S1 Pro
Video Smart Lock E330
Product Support
Get how-to guides and technical help.
RoboVac
iPath Navigation Series
Dynamic Navigation Series
Bounce Series
Accessories
Accessories
RoboVac
RoboVac
Security System
Security System
Baby Monitor
Baby Monitor
Battery Camera
Battery Camera
Brilliant Lights
Brilliant Lights
Video Doorbell
Video Doorbell
PoE NVR
PoE NVR
Service Inquiries
Start your service journey.
App Download
App Download icon
Access faster, smarter self-service on mobile. Available on iOS & Android.
Download Now
Support Videos
Support Videos icon
Watch quick guides and tutorials to fix problems.
Inquire Now
Service Progress Inquiry
Service Progress Inquiry icon
Track the progress of your service request step by step.
Inquire Now
Warranty Policy
Warranty Policy icon
Understand coverage and terms for product warranties.
Inquire Now
FAQ
FAQ icon
Find answers to common questions.
Inquire Now
Manuals and Downloads
Manuals and Downloads icon
Access user support materials here.
Inquire Now
Popular Topics
See our most frequently searched topics.
New eufy App Related
New eufy App Related
New eufy is an app designed for smarter, seamless home control.
Use App Smoothly
Use App Smoothly
Enjoy a seamless experience with the app.
Improve Robot Vacuum's Performance
Improve Robot Vacuum's Performance
Enhance your robot vacuum's performance effortlessly.
Improve eufy Security's Performance
Improve eufy Security's Performance
Enhance your eufy security's performance effortlessly.
1/4
Introduction to New eufy App
Introducing the E28 robot's interaction features via the eufy app
The Meaning of Icons in eufy App
How to Figure out a Device's Battery Percentage in the eufySecurity app v4.0?
Can't find devices?
Steps to Upload Logs Using the New Eufy App
Email Us
Email Us icon
Contact Customer Service:service@eufy.com
Create a Ticket