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New eufy App Related
New eufy is an app designed for smarter, seamless home control.
Use App Smoothly
Enjoy a seamless experience with the app.
Improve Robot Vacuum's Performance
Enhance your robot vacuum's performance effortlessly.
Improve eufy Security's Performance
Enhance your eufy security's performance effortlessly.
1/4
Introduction to New eufy App
Introducing the E28 robot's interaction features via the eufy app
The Meaning of Icons in eufy App
How to Figure out a Device's Battery Percentage in the eufySecurity app v4.0?
Can't find devices?
Steps to Upload Logs Using the New Eufy App
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Call Us
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For eufy Security/Baby/Pet
+1 (800)994 3056
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IE
+353 1800456942
Mon-Sun 9:00AM-6:00PM
Charges may apply when calling from overseas.
IE
+353 1800456942
Mon-Sun 9:00AM-6:00PM
Charges may apply when calling from overseas.
expertsecure-system
+1(888) 383 9123
Mon-Fri 6AM - 5PM (PT) Sat 7AM - 3:30PM (PT)
Security System & Pro-Monitoring Servicea（only USA）
expertsecure-system
+1(888) 383 9123
Mon-Fri 6AM - 5PM (PT) Sat 7AM - 3:30PM (PT)
Security System & Pro-Monitoring Servicea（only USA）
CA
+1 (800) 988 7973
Mon-Fri 6AM - 5PM (PT) Sat 7AM - 3:30PM (PT)
For eufy Security/Baby/Pet
CA
+1 (800) 988 7973
Mon-Fri 6AM - 5PM (PT) Sat 7AM - 3:30PM (PT)
For eufy Security/Baby/Pet
TR
00800 621 24 94
Mon - Fri 9AM-6PM
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00800 621 24 94
Mon - Fri 9AM-6PM
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PL
+48 800 707 993
Mon - Fri 9AM-6PM
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PL
+48 800 707 993
Mon - Fri 9AM-6PM
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SE
+46 20 012 33 22
Mon - Fri 9AM-6PM
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SE
+46 20 012 33 22
Mon - Fri 9AM-6PM
Closed on Sweden public holidays
US
+1 (800) 988 7973
Mon-Fri 6AM - 5PM (PT) Sat 7AM - 3:30PM (PT)
For eufy Security/Baby/Pet
US
+1 (800) 988 7973
Mon-Fri 6AM - 5PM (PT) Sat 7AM - 3:30PM (PT)
For eufy Security/Baby/Pet
UK
+44 (0) 1604 936 200
Mon - Sun 9AM-6PM
Charges may apply when calling from overseas.
UK
+44 (0) 1604 936 200
Mon - Sun 9AM-6PM
Charges may apply when calling from overseas.
CA
+1 (800)994 3056
Mon-Fri 6AM - 5PM (PT) Sat 7AM - 3:30PM (PT)
For eufy Clean/MACH/Health
CA
+1 (800)994 3056
Mon-Fri 6AM - 5PM (PT) Sat 7AM - 3:30PM (PT)
For eufy Clean/MACH/Health
DE
+49 (0) 69 9579 7960
Montag - Freitag 9:00 Uhr - 17:00 Uhr （Europa/Berlin）
DE
+49 (0) 69 9579 7960
Montag - Freitag 9:00 Uhr - 17:00 Uhr （Europa/Berlin）
US
+1 (800)994 3056
Mon-Fri 6AM - 5PM (PT) Sat 7AM - 3:30PM (PT)
For eufy Clean/MACH/Health
US
+1 (800)994 3056
Mon-Fri 6AM - 5PM (PT) Sat 7AM - 3:30PM (PT)
For eufy Clean/MACH/Health
US
+1 (888) 3839123
Mon-Fri 6AM - 5PM (PT) Sat 7AM - 3:30PM (PT)
For eufy ExpertSecure System
US
+1 (888) 3839123
Mon-Fri 6AM - 5PM (PT) Sat 7AM - 3:30PM (PT)
For eufy ExpertSecure System
FR
+33 801 31 00 51
Lun. – Ven. 9h – 18h
FR
+33 801 31 00 51
Lun. – Ven. 9h – 18h
UAE
+971 8000320817
Mon-Fri 9:00 AM - 6:00 PM
Arabic & English | Closed on UAE public holidays
UAE
+971 8000320817
Mon-Fri 9:00 AM - 6:00 PM
Arabic & English | Closed on UAE public holidays
KSA
+966 8008500030
Mon-Fri 8:00 AM - 5:00 PM
Arabic & English | Closed on UAE public holidays
KSA
+966 8008500030
Mon-Fri 8:00 AM - 5:00 PM
Arabic & English | Closed on UAE public holidays
JP
+81 03 4455 7823
Mon-Fri 9AM-5PM
JP
+81 03 4455 7823
Mon-Fri 9AM-5PM
AT
+43 800 018111
Mo.–Fr. 8:00-21:00, Sa.–So. 9:00-18:00
Customer Service
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+43 800 018111
Mo.–Fr. 8:00-21:00, Sa.–So. 9:00-18:00
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CH
+41 800 564 589
Mo.–Fr. 8:00-21:00, Sa.–So. 9:00-18:00
Customer Service
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+41 800 564 589
Mo.–Fr. 8:00-21:00, Sa.–So. 9:00-18:00
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+31 800 0200468
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+31 800 0200468
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EG
+20 8000000826
Mon-Fri 7AM - 4PM
EG
+20 8000000826
Mon-Fri 7AM - 4PM
CN
+86 400 0550 036
Mon-Fri 9AM-5:30PM
CN
+86 400 0550 036
Mon-Fri 9AM-5:30PM
KW
+965 22069086
Sun-Thu 8:00 AM - 8:00 PM
Closed on UAE public holidays
KW
+965 22069086
Sun-Thu 8:00 AM - 8:00 PM
Closed on UAE public holidays
KR
+82 1666-8470
Mon-Fri 9AM-5PM
KR
+82 1666-8470
Mon-Fri 9AM-5PM
SA
+27 801 112 209
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SA
+27 801 112 209
Mon-Fri 07:00-16:00 (SAST)
IN
000-8000-504-414
Mon-Fri 9:30-19:30
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IN
000-8000-504-414
Mon-Fri 9:30-19:30
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Email Service
FR
support@eufy.com
FR
support@eufy.com
expertsecure-system
support.expert@eufy.com
expertsecure-system
support.expert@eufy.com
CA
support@eufy.com
CA
support@eufy.com
UK
uk.support@eufy.com
UK
uk.support@eufy.com
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support@eufy.com
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support@eufy.com
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ie.support@eufy.com
IE
ie.support@eufy.com
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support@eufy.com
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support@eufy.com
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support.taiwan@anker.com
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support.taiwan@anker.com
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support@eufy.com
DE
support@eufy.com
KR
support.kr@anker.com
KR
support.kr@anker.com
MEA
support.mea@eufy.com
MEA
support.mea@eufy.com
CN
CED-CN@anker.com
CN
CED-CN@anker.com
AT
support@eufy.com
AT
support@eufy.com
CH
support@eufy.com
CH
support@eufy.com
NL
support@eufy.com
NL
support@eufy.com
BE
support@eufy.com
BE
support@eufy.com
IN
Support.india@anker.com
IN
Support.india@anker.com
SG
service@eufy.com
SG
service@eufy.com
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