About Motion Detection of eufy SoloCam E50 (T8180)
Detection sensitivity, mounting height and mounting angle will determine the detection distance. We recommend that you adjust the detection sensitivity as needed.
The installation height should not exceed 3m, and the installation tilt angle should not exceed 15°. Please check in "In-app setup".
For optimal performance of the PIR and radar sensors, please follow these guidelines: First, avoid pointing the camera directly at the target; angle it so motion moves sideways across the camera's view (detects lateral movement up to 25–30 ft / 8–10 m). Second, keep the camera away from multiple closely spaced walls to prevent radar signals from bouncing and causing inaccurate detection.
Why isn't my camera detecting motion?
1. Please make sure the area you want to detect is located in the camera viewing area (≤8m/26ft). You can test the motion detection in your app by going to My Devices > Select Camera > Camera Settings > Motion detection. Also, please make sure if you have enabled motion detection on your camera settings.
2. Please try to turn up the sensitivity level.
3. Please make sure you have enabled Video Record and Push Notification in the security mode you have selected. You can go to Security > Home/Away > Home/Away Settings > Video Record & Push Notification.
4. Please try to remove the camera and add the camera again in the app.
What is the detection range of the motion sensor?
It depends on the mounting height and angle. The sensor can detect objects moving as far as 25-30ft (8-10m) away for the straight line distance.
