If your eufy S220 SoloCam failed to connect to a 2.4GHz WiFi network, please try the following troubleshooting steps to verify if the issue can be resolved.

Note: eufy S220 SoloCam only connects to a 2.4GHz WiFi network and not a 5GHz WiFi network. Additionally, please make sure the 2.4GHz WiFi network SSID is not hidden and the security protocol is set to either WPA or WPA2.

Please make sure the S220 SoloCam has been fully charged, then launch the eufy Security app > Devices tab > Add Device > select the S220 SoloCam > select your 2.4GHz WiFi network and enter the WiFi password, then tap Next > press and hold the SYNC button on the S220 SoloCam for two seconds until it emits a beeping sound, then tap the Heard a Beep button on the screen > use the S220 SoloCam to scan the QR code on your phone’s screen > SoloCam will automatically connect to the selected 2.4GHz WiFi network.

If you have any further questions regarding eufy S220 SoloCam, please contact us for assistance.