HomeVac H30-Why does the pipe tool detach from the hard floor brush during cleaning?

Normally, the pipe tool will not detach from the hard floor brush if it is installed properly. If both parts are not physically broken, please confirm if the pipe tool was installed properly as shown in the pictures below:

If you have other questions, please contact us. 

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H30 Venture/Mate/Infinity_EN_Manual
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H30 Venture/Mate/Infinity_Manual_EN/ES
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H30 Venture/Mate/Infinity Hard Floor Brush _EN_Manual
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T2522_UKCA&EU Declaration of Conformity
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H30 Venture/Mate/Infinity_Mopping Manual_ES
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T2522&T2520&T2521 EU DOC
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