eufy Pet Camera may sometimes trigger false motion or sound activities based on several factors, please refer to the following factors that may lead to the Pet Camera triggering false motion or sound activities and how to correct them.

• Cause: In some cases, if the motion or sound detection sensitivity of the Pet Camera is set too high, the camera will detect any minor motion movement or sound, resulting in excessive motion or sound detection and unnecessary video recordings.

Solution: To minimize unnecessary motion detection, you can lower motion detection sensitivity level by launching eufy Pet app > Camera Settings > Motion Detection > adjust the Sensitivity setting accordingly. Similarly, you can also lower the sound detection sensitivity level by launching eufy Pet app > Camera Settings > Sound Detection > adjust the Sensitivity setting accordingly.

• Cause: eufy Pet Camera will detect motion when motion activity occurs inside the Pet Camera’s field of view. If the Pet Camera’s field of view generally has a lot of activities, then the Pet Camera will most certainly trigger excessive motion detection as a result.

Solution: To minimize unnecessary motion detection, you can customize up to two activity zones on eufy Pet Camera in order to only record motion activity that matters to you. Please launch eufy Pet app > Camera Settings > Motion Detection > Activity Zone > create activity zones to cover areas where you would like the Pet Camera to monitor.

If you have further questions regarding how to avoid false triggers on eufy Pet Camera, please contact us for assistance.