eufy Outdoor Cam may sometimes trigger false motion activity based on several factors, please refer to the following factors that may lead to the Outdoor Cam triggering false motion activity and how to correct them.
- Cause: In some cases, if the motion detection sensitivity of the Outdoor Cam is set too high, the camera will detect any minor movement, resulting in excessive motion triggering and unnecessary video recordings.
Solution: To minimize unnecessary motion detection, you can lower the sensitivity level by launching eufy app > Camera Settings > Motion Detection > adjust the Sensitivity setting accordingly.
- Cause: By default, eufy Outdoor Cam will detect all motions including humans and non-human objects, such as cars and animals. This may also lead to unnecessary and excessive motion detection, especially if the environment has a lot of motion activities resulting from passing cars in the camera’s field of view.
Solution: To minimize unnecessary motion detection, you can set the type of motion that the camera detects to human motion only by launching eufy app > Camera Settings > Motion Detection > set it to Human Only.
- Cause: eufy Outdoor Cam will detect motion when motion activity occurs inside the Outdoor Cam’s field of view. If the Outdoor Cam’s field of view generally has a lot of activities, such as when the Outdoor Cam is facing a busy street, then the Outdoor Cam will most certainly trigger excessive motion detection as a result.
Solution: To minimize unnecessary motion detection, you can customize up to two activity zones on eufy Outdoor Cam in order to only record motion activity that matters to you. Please launch eufy app > Camera Settings > Motion Detection > Activity Zone > create activity zones to cover areas where you would like the Outdoor Cam to monitor.
If you have further questions regarding how to avoid false triggers on eufy Outdoor Cam, please contact us for assistance.
