eufy Support | Troubleshooting & Customer Service

Is the eufyCam waterproof after installing the Solar Panels?

Yes, we have individually customized the silica gel (port-protector) for each camera, please make sure to install it correctly according to the instructions.

Tell me more about eufy Solar Panel Charger.

91 undefined

S380 HomeBase (HomeBase 3) Compatibility

215103 views

37 likes/2024-12-25 14:45:40

Two-Step Verification for eufySecurity App

49156 views

10 likes/2025-04-07 18:27:11

21273 views

1 likes/2025-04-08 13:37:24

Update Firmware for eufySecurity Devices via App

35191 views

5 likes/2024-12-23 20:48:42

Using the Same eufy app Account on Multiple Devices Simultaneously

19017 views

4 likes/2025-04-07 18:27:12

Add and Switch Between Multiple eufySecurity Accounts

17343 views

1 likes/2025-04-07 18:37:54

eufy Warranty Policy

19846 views

1 likes/2024-11-27 10:27:18

eufySecurity App Function Guide

53519 views

3 likes/2023-01-10 10:47:58

The Meaning of Icons in eufy App

21026 views

14 likes/2024-12-25 14:58:32

eufy Solar Panel Charger FAQ

14370 views

1 likes/2024-12-26 10:52:03

eufy Security Solar Panel User Guide (T8703)

eufy Security Solar Panel Guide de l'utilisateur (T8703)

eufy Security Solar Panel Guía del Usuario (T8703)

eufy Security Solar Panel Benutzerhandbuch (T8703)

eufy Security Solar Panel Guia do usuário (T8703)

eufy Security Solar Panel دليل المستخدم (T8703)

eufy Security App Functions