eufy Support | Troubleshooting & Customer Service

Learn About the LED Indicator Light Status on eufy Battery Doorbells

All eufy devices have a LED indicator light that helps determine what state the device is in. For eufy battery doorbells, the HomeBase/Wi-Fi Chime and doorbell have their own LED indicator light respectively. The LED indicator light on eufy battery doorbells is located in front of the HomeBase 2/Wi-Fi Chime and doorbell ring.

Battery Doorbell LED Indicator Light Status and Its Meaning

LED Indicator Light Status	Description	How to
Blinking blue	Power on	Press the SYNC button for 2 seconds
Blinking blue	Add doorbell to HomeBase/Wi-Fi Doorbell Chime	Press and hold the SYNC button until you hear a beep
Solid blue for 3 seconds	Setup successfully	Connected successfully with HomeBase/Wi-Fi Doorbell Chime
Off	Setup successfully and working normally（No PIR trigger）	/
Solid orange	Charging	Charge via MicroUSB cable
Solid blue (when LED is enabled)	Connected and speaking Remote viewing in Eufy app	Watching live view
Breathing blue	Detected human (Human Only Detection mode) Detected human or object (All Motion Detection Mode) Someone is pressing the doorbell ring	Press the doorbell and trigger the doorbell camera
Off	Upgrading firmware	/

HomeBase 2 LED Indicator Light Status and Its Meaning

LED Indicator Light Status	Description
Blinking red	Ready for setup
Solid red	Failed to connect to the network
Blinking blue	Connected to the network successfully but has not been setup
Solid blue	Setup successfully
Blinking red and blue alternately	Upgrading firmware

Wi-Fi Doorbell Chime LED Indicator Light Status and Its Meaning

LED Indicator Light Status	Description
Solid red	Power on
Solid green	Ready for setup
Blinking green	Connecting to Wi-Fi network
Blinking blue	Wi-Fi Doorbell Chime is emitting a sound wave to connect the doorbell
Solid blue	Connected to the network and setup successfully
Blinking green and red alternately	Upgrading firmware