My door frame uses a deadbolt spacer instead of a strike plate. What should I do?
- Please provide us with your purchase information (order number, receipt, etc.) and a valid shipping address. A compatible deadbolt spacer will be sent to you after we verify the proof of purchase for your Smart Lock C33.
If you have any further questions regarding the eufy Smart Lock C33, please don't hesitate to contact us for assistance.
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eufy Smart Lock: Auto-Lock Function Overview and Troubleshooting Guide
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How do I change an existing passcode?
What do I do if my Smart Lock C33 stops working?
How do I know when the batteries need to be replaced?
How do I lock/unlock my Smart Lock C33 using a passcode?
How does the Smart Lock C33’s Auto-Lock work?
Why is my Smart Lock C33 offline？
What type of door is compatible with the Smart Lock C33?
How do I create a new passcode?
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