My eufy Garage-Control Cam Has a Weak WiFi Signal

The signal strength icon in the eufy Security app will show the current connection strength between the Garage-Control Cam and the router. If your eufy Garage-Control Cam has a weak WiFi signal, please try the following troubleshooting steps to verify if the issue can be resolved.

 
  • Please try moving the router closer to the Garage-Control Cam, if possible.
  • Please verify there are no obstacles or devices that could cause signal interferences nearby the router.
  • If the distance between the router and the garage exceeds 150ft, please consider adding a 2.4GHz WiFi extender to improve the WiFi signal strength. Please visit How far can I place the Garage-Control Cam from my router? for more information.

If you are still experiencing WiFi connectivity issues with your eufy Garage Door Sensor, please contact us for assistance.
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