If you are experiencing issues charging your eufy S220 SoloCam, please refer to the following troubleshooting steps to verify if the issue can be resolved.

• The LED indicator light on the camera will display a solid blue light when the camera is being charged. Please check whether the LED indicator light on the camera is displaying a solid blue light.
• Please use the included charging cable and connect it to a charging adapter that is either 5V/2A or 5V/1A. If needed, please try a different charging cable and charging adapter. 
• Please make sure the ambient temperature is between 32°F/0°C to 113°F/45°C while the camera is charging.

If you have any further questions regarding eufy S220 SoloCam, please contact us for assistance.