OTA failed
Dear customer,
1. The firmware upgrade is only supported when connected to Wi-Fi.
2. Please ensure your router is working properly.
3. Please make sure the device controller is within the Wi-Fi range of the router.
If you have any other questions, please don't hesitate to contact us for further assistance.


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Introduction to New eufy App 32168 views 9 likes/2025-06-04 14:38:58
What conditions of eufy devices does the security linkage function support? 1069 views 1 likes/2025-06-04 14:37:01
What should I do if the Device offline? 1761 views 1 likes/2025-06-04 14:36:53
Using your Lights Series with Google Assistant 1796 views 1 likes/2025-06-04 14:36:47
What does light show mode mean? 916 views 1 likes/2025-06-04 14:36:54
Does the Indoor Floor Lamp support homekit/Alexa/Google Assistant? 712 views 1 likes/2025-06-04 14:36:57
There are too many preset schedule light effects, can I delete the ones I don't need? 619 views 1 likes/2025-06-04 14:37:05
Indoor Floor Lamp E10:Wifi connection failed 617 views 1 likes/2025-06-04 14:36:53
Indoor Floor Lamp E10:Can DIY setup light effects be previewed on the page's small house? 528 views 1 likes/2025-06-04 14:36:58
Failed to bind the Indoor Floor Lamp using Bluetooth. 532 views 1 likes/2025-06-04 14:36:57

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