OTA failed

Dear customer,

1. The firmware upgrade is only supported when connected to Wi-Fi.

2. Please ensure your router is working properly.

3. Please make sure the device controller is within the Wi-Fi range of the router.


If you have any other questions, please don't hesitate to contact us for further assistance.
Unresolved icon
27 undefined
Download icon
【T8L40】EU Declaration
Download icon
Indoor Floor Lamp E10 User Guide (T8L40)
Play videoHow to Connect RoboVac to iOS Devices
How to Connect RoboVac to iOS Devices
Play videoeufy 3-in-1 E20: Unboxing and Quick Start Guide Video
eufy 3-in-1 E20: Unboxing and Quick Start Guide Video
Play videoHow to Install eufy Security Video Doorbell (Wired)
How to Install eufy Security Video Doorbell (Wired)
Play videoHow to set up eufy Security Video Doorbell (Battery-Powered)
How to set up eufy Security Video Doorbell (Battery-Powered)
Play videoHow to Install eufy Security Floodlight Camera
How to Install eufy Security Floodlight Camera
Play videoeufy Security App Functions
eufy Security App Functions
View More
Contact Us
Buy on the eufy Store
Download the App
affirmamazonPayamexapplePaydinnersClubdiscovergooglePaymastercardpaypalshopPayvenmovisa