This article is designed to help you set up the eufyCam 3/3C in the eufySecurity App. 

 

Download the eufySecurity App

1. The eufy Security app is compatible with Android OS (8.0+) and iOS (11+) phones and tablets. Visit eufy Security app to learn more about the app.
2. Please make sure you have downloaded the latest version of the eufy Security app. You can download the eufy Security app from the App Store (iOS devices) or Google Play (Android devices). Or visit eufylife.com on your mobile device. 
3. For a complete walkthrough of the eufy Security app functions, please visit eufy Security App Function Guide for details.

  

Create Your eufy Security Account

After downloading the app, simply create a new account or log in to your existing account. Learn more about Sign Up for a eufy Security Account.

  

Add eufy HomeBase 3 in the App

1. Device Page > ”+” icon > Add Device > HomeBase 3.

 

2. Choose an existing Home profile or create a new Home profile.

3. Follow the instructions on your mobile device’s screen to add your HomeBase 3. 

• Connect the HomeBase 3 to your WiFi router’s LAN Port.
• Power on the HomeBase 3. Please use the original 12V/2A power adapter included in the package.
• Connect your phone to the Same WiFi router that the HomeBase 3 is connected to.
• Wait one minute until the HomeBase’s LED indicator light turns from Red to Blue.

 

4. Tap Next and scan the QR code located at the bottom of the HomeBase 3. You can also manually enter the HomeBase’s serial number to proceed to the next step. 

  

 

5. When the HomeBase 3 is emitting a sound, please press and hold the SYNC/ALARM OFF button located at the bottom of the HomeBase 3 for two seconds until you hear a short beeping sound.

 

6. Your HomeBase 3 will be successfully connected shortly, please create a name for the HomeBase 3 to complete the setup process.

 

If you failed to add your HomeBase 3 in the eufy Security app, please refer to this article: Failed to Add eufy S380 HomeBase (HomeBase 3) in the eufy Security App 

 

Add eufyCam 3/3C to the HomeBase 3

1. Take off the plastic protection film on the camera before setup.
 

 

4. Press and hold the SYNC button on the camera for two seconds until you hear a short beeping sound.

 
5. Tap Next and the HomeBase 3 will emit a sound to discover the eufyCam 3/3C.

 
6. The eufyCam 3/3C will be added to the HomeBase 3 successfully.

 
7. Create a name for the camera.

 

If the camera failed to connect to the HomeBase 3, please refer to this article for troubleshooting steps: Failed to Add S330/S300 eufyCam (eufyCam 3/3C) in the eufy Security App 

 

If you have any further questions, please contact us for assistance.