This article is designed to help you set up your Smart Lock Touch & Wi-Fi in the eufySecurity app. For hardware installation, please download the Quick Start Guide for the Smart Lock Touch & Wi-Fi from our help center.
Download the App
Download the eufySecurity app from the App Store (iOS devices) or Google Play (Android devices). You can also visit eufylife.com on your mobile device.
Create Your Account
After downloading the app, create or Log in to your account. Learn more about Sign up for A eufySecurity Account.
Add Smart Lock Touch & Wi-Fi to the App
1. In the Main Page, select Security -> Add Device -> Scan QR code
2. Scan the QR Code located on the battery compartment or manually input the device’s serial number.
3. Watch the installation guide to finish the hardware installation. When finished, tap “I have finished the installation” to continue the setup process in the app.
4. Long press the Setup button until you hear a beep. After you release it you will hear a voice prompt. Click “I heard the voice prompt” and tap Next so that the phone will connect to the smart lock via Bluetooth.
5. Close the door and calibrate the lock. Tap “I have closed the door” and click “Calibrate the Lock” for calibration.
6. Select your WiFi network and input the password to connect the smart lock to Wi-Fi. Please only use 2.4Ghz Wi-Fi.
7. Tap “Confirm” and the smart lock will connect to the selected WiFi network.
8. Create a name for your eufy Smart Lock Touch & Wi-Fi.
9. Click Next and set your passcode.
10. Click Next and add your Fingerprint to the smart lock. Tap “Start Enrollment” for a quick start. Press and hold your finger on the fingerprint sensor and scan it eight times to finish the fingerprint enrollment.
11. eufy Smart Lock Touch & Wi-Fi will be successfully added to your eufySecurity app.
You’re all set! If you still need help setting up eufy Smart Lock Touch & Wi-Fi, please contact us for further assistance.
