If the app can't recognize the QR code, try the following:
1. Check your Wi-Fi connection
Make sure your Smart Display E10 is connected to Wi-Fi.
2. Open the correct login screen on your device
On your Smart Display E10, follow the on-screen prompts to reach the QR code login page, then scan the code shown.
3. Check the region setting in your Smart Display E10
Pay attention to selecting the same region as your Eufy APP account on your Smart Display E10.
You can check the region of your account through the mobile app: Eufy APP > left side profile menu> Settings > Region
Still not working?
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Tap the refresh icon to generate a new QR code
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Restart the app or Smart Display E10, then try again
If you have any other questions, please don't hesitate to contact eufy Support Engineers for further assistance.













