eufy Support | Troubleshooting & Customer Service

The Meaning of the eufy SmartDrop's Icons in the eufy Security App

The eufy SmartDrop shows two icons on its device tab in the eufy Security app.

Icon 1: A number showing the number of times your SmartDrop has opened, closed, and triggered events.

Icon 2: A number showing the number of times you have manually pressed the Open button to unlock and open your SmartDrop. Please note this number will be automatically reset to zero once the Master PIN is used to unlock and open the SmartDrop.

If there are any other questions regarding the SmartDrop, please contact us for further assistance.

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