Being able to receive notifications from your eufy Pet Camera is one of the essential features you will need in order to be notified as soon as an event happens. To ensure you are able to receive notifications sent by the eufy Pet app, please follow the steps below.

Notification setting on the smartphone

1. For Android devices, sometimes it is necessary to add the eufy Pet app to the unmonitored/whitelist app category.

Go to phone Device Management > Battery > Unmonitored apps > Add apps > select and add the eufy Pet app. Please note different Android phone models may have varying settings, and this step is to ensure the app does not go into sleep mode on your phone.

2. Grant the eufy Pet app permission to access notification on your phone.

For iOS devices, go to phone Settings > Notifications > allow eufy Pet to enable notification.

For Android devices, go to eufy Pet app > side menu > Settings > App permissions > Notifications > allow notifications.

Notification setting on the eufy Pet app

There are two main types of notification that can be configured in the eufy Pet app. Please launch the eufy Pet app > Profile > My Devices > Pet Camera > Notification.

• Motion
  • Dog
  • Person
  • All Motions
• Sound
  • Barking
  • All Sound

Additionally, you can also choose the content extension of notifications from one of the three options.

• Most Efficient: Receive push notification without delay, but it does not include an image.
• Full Effect: Receive push notification first, followed by an image if available. 
• Include Thumbnail: Receive push notification and an image (if available) at the same time. 

Note: If you are still experiencing issues with receiving notifications from eufy Pet Camera, please visit Cannot Receive Notifications From eufy Pet Dog Camera for troubleshooting steps.