There Is a Delay When I View the Live Stream of the Garage-Control Cam
If you are experiencing a delay when watching the Garage-Control Cam live stream, please try the following troubleshooting steps to verify if the issue can be resolved.
- Please make sure your smartphone has a strong cellular network signal or is connected to a stable WiFi network.
- Please verify the signal strength of your Garage-Control Cam in the eufy Security app. If the Garage-Control Cam has a weak signal strength, please try to either mount the Garage-Control Cam closer to the router or move the router closer to the Garage-Control Cam.
Note: In order to play the live stream and videos without issues, please visit What is the minimum WiFi upload speed required for eufy Garage-Control Cam to transmit data smoothly? for detailed information regarding the network requirement when using eufy Garage-Control Cam.
If your Garage-Control Cam’s live stream still has a delay, please contact us for assistance.
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