There is a timestamp at the right of the Live Streaming or video. What should you do to correct it if the timestamp went wrong? Here are two tips for you: 

Adjust the Time Zone in the App

1. For device comes with HomeBase/Chime/Wifi-Bridge

Please go to the side menu on your eufy App, choose My Devices > Homebase Name > HomeBase/Chime/Wifi-Bridge Settings >General> Time Settings > Timezone, and select the correct timezone.

2. For device comes with no HomeBase/Chime/Wifi-Bridge(indoor camera, Floodlight, etc)

Please go to the side menu on your eufy App, choose My Devices > Device Name > Device Settings >General> Time Settings > Timezone, and select the correct timezone.

Switch to Another Timezone and Set It Back

If you have already set it up and it doesn’t work, please try to set it to another timezone, then set it back to the correct timezone. 

If you still have questions, please contact us for further assistance.