1 Delayed Location Updates

Check your phone's Bluetooth and location permissions.

2  How Can I Find My Lost Item?

(1) eufy app (both iOS and Android users)

Once disconnected, the location won't get updated anymore in the eufy app. You can check the last known location via the eufy app and use that to try and locate your item. Also, you can enable Lost Mode to let finders contact you if they find your tracker.

(2) Apple Find My App (iOS users only)

You can enable Lost Mode in Apple's Find My app to get location updates and be notified if someone finds your SmartTrack.