Troubleshooting update issue for eufy SoloCam E50 (T8180)
1. Please check if the network is absolutely great.
2. Please check the camera LED status:
a. If the status LED is Red and Blue alternately flashing, that means the camera is updating. Please wait for about 5 minutes and check the camera status again.
b. If the status LED is off, please press the SYNC button on the camera. If the status LED flashes blue 1 time, that means the camera is powered on. If the status LED flashes red, that means the camera is in low battery. Please charge the battery to full, and then update it later in camera settings > General > About Device > Check for the firmware update.
3. If the above steps still can’t solve the update issue, please feel free to contact us by mail support@eufylife.com..
