Before setting up eufy account, please make sure you have followed the instructions here. 

If you do not receive an email with account activation link from eufy after signing up using your email address, please first verify your email address was entered correctly.  Additionally, please refresh your email inbox and also check the spam/junk folder as it could be filtered by your email account settings.  If you still do not receive an email with account activation link, please try the following steps:

• Request the account activation email again using the eufy app.
• Log in to your account on eufy’s official website on a computer.
• Use a new email address to sign up for an account if possible.

If you still have issues setting up your eufy account, please contact us for further assistance.