If your HomeVac H30 Venture/Mate/Infinity cannot pick up dust or the suction becomes weak, please refer to the following possible causes:

• The dust cup is full.

• The battery level is low.

• The filter is too dirty.

• The dust inlet in the hard floor cleaning tool is clogged by hair or debris.

Please try the following troubleshooting steps:

• Empty the dust cup.

• Recharge the battery.

• Remove the dust cup and then clean the filter.

• Clean the hard floor cleaning tool.

If you need any further assistance, please contact us.