What should I do if I cannot add my SmartTrack Card/Link to the eufy app?
If you cannot add your SmartTrack Card/Link to the eufy app, try the following troubleshooting steps:
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Ensure the SmartTrack Card/Link has enough battery power.
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Press and hold the SYNC button on the SmartTrack Card/Link for two seconds to activate Bluetooth.
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Ensure your phone's Bluetooth is enabled during the pairing process.
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Keep the SmartTrack Card/Link close to your phone when you pair it to the app.
If you have any other questions regarding the SmartTrack Card/Link, please don't hesitate to contact us for further assistance.
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