What should I do if I cannot find my SmartTrack Card/Link using my phone?
If you cannot find your SmartTrack Card/Link using your phone, try the following troubleshooting steps:
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If the SmartTrack Card/Link is out of the phone’s Bluetooth range, please walk around with the phone to reconnect it to the device.
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Please keep the phone's Bluetooth enabled while you search for the SmartTrack Card/Link.
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Enable the “Lost Mode” feature, so other users can contact you when they find your SmartTrack Card/Link.
If you have any other questions regarding the SmartTrack Card/Link, please don't hesitate to contact us for further assistance.
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