What should I do if I cannot receive push notifications to my Android phone from my eufyCam S3 Pro?

If you cannot receive push notifications from your eufyCam S3 Pro to your Android phone, please try the following troubleshooting steps to solve the issue:

 

  1. Configure the Unmonitored Apps

Go to your Android phone’s Device Management > Battery > Unmonitored Apps > Add Apps > Add the eufy app to the list of unmonitored apps.

 

  1. Allow Notification

Go to your Android phone’s Settings > Notifications > Allow the eufy app to enable notifications.

 

  1. Enable Notification for the Security Mode

Launch the eufy app > Security tab > Home/Away mode > Camera name > Notification.


If you have any other questions regarding the eufyCam S3 Pro, please don't hesitate to contact us for further assistance.

Unresolved icon
63 undefined
Download icon
eufyCam S3 Pro Guida per L'utente (T8892)
Download icon
eufyCam S3 Pro Brugervejledning (T8892)
Download icon
eufyCam S3 Pro Guía del Usuario (T8892)
Download icon
eufyCam S3 Pro Användarhandledning (T8892)
Download icon
eufyCam S3 Pro Gebruikersgids (T8892)
Download icon
eufyCam S3 Pro Käyttöopas (T8892)
View More
Play videoHow to install eufycam S3 Pro
How to install eufycam S3 Pro
Contact Us
Buy on the eufy Store
Download the App
affirmamazonPayamexapplePaydinnersClubdiscovergooglePaymastercardpaypalshopPayvenmovisa