What should I do if Video Doorbell S4(T8215) recordings are lost or choppy?
Keywords: recording lost, choppy playback, missing recordings
Core Answer: The cause differs by working mode. In Solo mode: check the SD card, and use a high-speed SD card (Class 10 or UHS-I/UHS-III); low-speed SD cards may cause recording failures or choppy playback. In HomeBase mode: a poor connection signal between the device and the HomeBase may cause recording loss or choppy playback. Solutions: 1. Move the device and the HomeBase closer together. 2. Avoid metal obstructions between them. 3. Enable the Multi-Bridge feature to let the device connect directly to the 5GHz Wi-Fi signal of the router for better communication quality.
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