What should I do if my HomeVac H15/H20 cannot pick up dust?
If your HomeVac cannot pick up dust or the suction becomes weak, please refer to the following possible causes:
• The dust cup is full.
• The battery level is low.
• The filters are too dirty.
Please try the following troubleshooting steps:
• Empty the dust cup.
• Recharge the battery.
• Remove the dust cup and then clean the filters. Make sure filters are completely dry before using the vacuum again.
If you have any further questions, please contact us for assistance.

What should I do if my HomeVac H15/H20 cannot pick up dust?


27 undefined
eufy Product Warranty FAQ
9555 views/
1 likes/2025-04-07 17:40:34
How to contact a Human Customer Service Representative?
14925 views/
1 likes/2024-11-27 10:43:42
eufy US Official Website Order FAQ
3200 views/
1 likes/2025-04-07 18:26:49
eufy UK Official Website Order FAQ (For UK only)
2712 views/
1 likes/2025-04-07 18:25:39
How can I provide sufficient proof of purchase to claim a warranty?
2365 views/
1 likes/2025-05-16 11:09:08
Payments & Vouchers FAQ
3791 views/
1 likes/2024-11-27 10:08:25
How to recycle my eufy?
3160 views/
1 likes/2022-12-29 10:36:55
How many times can you wash the HomeVac filter before it should be replaced?
3527 views/
3 likes/2022-04-08 14:37:48
Differences Between eufy HomeVac H15 and H20
2228 views/
2 likes/2022-08-15 00:10:40
How do I charge my eufy HomeVac H15/H20?
2173 views/
1 likes/2022-08-15 00:10:40

【T8010】【HomeBase 2】EU Declaration

T8113S_EU Declaration of Conformity

eufyCam_2C_Pro_Set_Manual_us

RoboVac 30C_Manual_EN

video_Doorbell_2K_(Wired)_Manual_us

Motion_Sensor_manual_us
View More


How to Connect RoboVac to iOS Devices


eufy 3-in-1 E20: Unboxing and Quick Start Guide Video


How to Install eufy Security Video Doorbell (Wired)


How to set up eufy Security Video Doorbell (Battery-Powered)


How to Install eufy Security Floodlight Camera


eufy Security App Functions
View More






