What should I do if my camera goes offline?

Most likely, your camera lost its Internet connection.

  1. See if your router can access the Internet.
  2. Ensure your camera is not installed far away from your router. The camera needs a strong Wi-Fi signal.
  3. Remove and reinsert the power adapter to restart the camera.
  4. If these tips don't work, try removing the camera from your devices and adding it again.
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