What should I do if my eufy Smart Scale does not automatically proceed to analyze my body composition?

1. Body composition cannot be analyzed when the user is wearing shoes or socks. Please step barefoot on the Smart Scale and maintain full contact with the electrodes to receive body composition analysis.

2. The process of body composition analysis has not finished. Please stand still until the measurement on the LED display locks.

 

If these suggestions did not resolve your issue, please contact us for further assistance.

Unresolved icon
20 undefined
Download icon
eufy Smart Scale A1 User Guide (T9120)
Download icon
eufy Smart Scale C1 User Guide (T9146)
Download icon
Smart Scale C1_SA_Manual
Download icon
eufy Smart Scale P2 Pro User Guide (T9149)
Download icon
Smart Scale C20 User Guide (T9130)
Download icon
Smart Scale P2 Pro_EU_manual
View More
Play video
eufy Smart Scale P2 Series: How to Troubleshoot Inaccurate Weight Measurements
Play video
eufy Smart Scale P2 Series Unboxing Video
Play video
eufy Smart Scale P2 Series: How to Troubleshoot Inaccurate Body Measurements
Play video
eufy Smart Scale P2 Series: How to Connect Android Devices
Play video
eufy Smart Scale P2 Series: How to Connect iOS Devices
Play video
Eufy BodySense Smart Scale
View More
Contact Us
Buy on the eufy Store
Download the App
affirmamazonPayamexapplePaydinnersClubdiscovergooglePaymastercardpaypalshopPayvenmovisa