What should I do if the Device offline?
Most likely this is the result of your device losing connection to the Bluetooth/internet.
1. Please confirm the device is within Wi-Fi/Bluetooth range.
2. Please verify Wi-Fi/Bluetooth connection is working.
3. Please try to turn off the power and then turn it back on.
If you have any other questions, please don't hesitate to contact us for further assistance.
What should I do if the Device offline?
Download
Applicable for those products :
Resolved
Unresolved
Copied
27 Results
Introduction to New eufy App
What conditions of eufy devices does the security linkage function support?
What should I do if the Device offline?
Using your Lights Series with Google Assistant
Does the Indoor Floor Lamp support homekit/Alexa/Google Assistant?
What does light show mode mean?
Indoor Floor Lamp E10:Wifi connection failed
There are too many preset schedule light effects, can I delete the ones I don't need?
Failed to bind the Indoor Floor Lamp using Bluetooth.
Indoor Floor Lamp E10:Can DIY setup light effects be previewed on the page's small house?
View More
Manuals & Downloads
【T8010】【HomeBase 2】EU Declaration
Download
T8113S_EU Declaration of Conformity
Download
eufyCam_2C_Pro_Set_Manual_us
Download
RoboVac 30C_Manual_EN
Download
video_Doorbell_2K_(Wired)_Manual_us
Download
Motion_Sensor_manual_us
Download
RoboVac 35C/25C_Manual_EN
Download
720p_Video_Baby_Monitor_manual_us
Download
HomeVac S11 Go/Reach/Infinity_EN+ES_Manual
Download
eufyCam_2_Pro_Set_Manual_us
Download
Support Videos
