What should I do if the app fails to log my session after using the eufy Breast Pump?

If the app on your smartphone fails to log your most recent session after using the eufy Breast Pump, it may be due to one of the following reasons:

  • Unstable network connection.
  • Insufficient app permissions.
  • The app on your smartphone has not been updated to the latest version.
  • The eufy Breast Pump has not been updated to the newest firmware version.
 

Please try the following troubleshooting steps to solve the issue:

  • Ensure your smartphone has a stable network connection.
  • Ensure the app has the necessary permissions enabled on your smartphone, such as storage and Bluetooth permissions.
  • Update the app on your smartphone to the latest version.
  • Update the eufy Breast Pump to the newest firmware version.
  • Try restarting the app and the eufy Breast Pump.
 

If you have any further questions regarding the eufy Breast Pump, please don't hesitate to reach out to us for assistance.



 
Unresolved icon
20 undefined
Download icon
Wearable Breast Pump S1 Pro User Guide (T8D04)
Download icon
Wearable Breast Pump S1 User Guide (T8D02)
Download icon
S1 User Guide
Download icon
Wearable Breast Pump E10 User Guide (T8D03)
Download icon
QSG of S1 Pro Charging Case (EU)
Download icon
QSG of E10 (EN)
View More
Play video
How to set up eufy Wearable Breast Pump E10
Play video
How to use the pump and eufy Baby App for Wearable Breast Pump E10
Play video
How to disassemble the eufy Wearable Breast Pump E10
Play video
How to assemble the eufy Wearable Breast Pump E10
Play video
How to find the best flange size for eufy Wearable Breast Pump E10
Play video
How to end a session and transfer milk with eufy Wearable Breast Pump E10
View More
Contact Us
Buy on the eufy Store
Download the App
affirmamazonPayamexapplePaydinnersClubdiscovergooglePaymastercardpaypalshopPayvenmovisa