What should I do if the timestamp for my eufy S220 SoloCam is wrong?
If the timestamp in the videos recorded by your S220 SoloCam is incorrect, please try the following troubleshooting steps to verify if the issue can be resolved.
Please confirm your current timezone settings in the eufy Security app to ensure the correct timezone is already selected. You can check the settings by going to the Devices tab > S220 SoloCam > select the “...” icon > select the gear wheel icon > Camera Settings > General > Time Settings > Time Zone.
If the timezone is already set to the correct location, please try setting it to another timezone and then set it back to the correct timezone for the system to refresh the settings.
If you have any further questions regarding eufy S220 SoloCam, please contact usfor assistance.
