Why do I need to wait for a while after scanning the QR code on the Smart Lock C30?
Since the serial numbers and MAC addresses of eufy devices are securely stored on the eufy server, the app will first connect to the server to verify a device’s serial number and MAC address when setting it up.
If you have any further questions regarding the Smart Lock C30, please don't hesitate to contact us for assistance.
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Introduction to New eufy App
eufy App Beta Test Install & Rollback & Feedback FAQ
eufy Smart Lock: Auto-Lock Function Overview and Troubleshooting Guide
How do I create a new passcode on my Smart Lock C30?
What should I do if my Smart Lock C30 encounters Wi-Fi connection issues?
How long do the batteries last on the Smart Lock C30?
What should I do if I cannot connect to my Smart Lock C30 via Bluetooth?
How do I lock/unlock my Smart Lock C30 using a passcode?
How can I ensure that my Smart Lock C30 is properly installed?
What should I do if the Smart Lock C30 cannot find my Wi-Fi network?
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