Why does my SoloCam E30 detect motion but not record videos?

If your SoloCam E30 detects motion but does not record videos, please try the following troubleshooting steps:

  • Video recordings must be stored on a microSD card because the E30 model lacks built-in storage, unlike the SoloCam S340.

  • Make sure the camera has a compatible microSD card inserted.

  • Try the microSD on your computer to see if it works normally.

  • Try formatting the microSD card on your computer if it does not work with your camera or computer.


If you have any other questions regarding the SoloCam E30, please don't hesitate to contact us for further assistance.

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eufy SoloCam E30 User Guide (T8171)
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eufy SoloCam E30 Guide de l'utilisateur (T8171)
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