Why is my weight measurement inaccurate?

As you know everyone's weight fluctuates throughout the day, especially from morning to night. Normally, the average change is around 2 to 5 pounds(just a reference), and it's due to fluid shifts throughout the day.
 

You may get abnormal measurement results as below:

• Too high

• Too low

• Huge difference between two recent measurements

 

If you have the situations above, please try the following tips: 
 

1. Make sure the scale is on a hard and flat surface. If it is on the carpet, the result could be inaccurate.

2. After installing batteries and turning the scale on, wait for 2+ seconds until "0.0" is displayed before stepping on the scale.

3. Wipe your feet with a damp cloth, keeping them slightly damp.

4. Step on the center of the platform barefoot and stand still until the measurement finishes.

5. Please step on the scale to do the measurements 3 times in a few minutes again. 

For the P2 series, you can also refer to the video below to troubleshoot:

eufy Smart Scale P2 Series: How to Troubleshoot Inaccurate Weight Measurements
 

If your weight measurement is still inaccurate, please send us a picture of your "Report History" page from the Eufy app for further assistance.

Unresolved icon
80 undefined
FAQ
What to do if my Scale displays "OL", "Lo", "Err"?
25928 views1 likes/2024-12-25 11:49:18
What are differences between Smart Scales?
19498 views1 likes/2025-04-07 18:06:15
eufy Warranty Policy
25041 views1 likes/2024-11-27 10:27:18
Manual of 3D Body Model in Eufy app
24555 views1 likes/2025-04-07 18:27:22
What should I do if I can't log in to my eufy account?
8777 views1 likes/2025-04-07 18:27:22
Download icon
eufy Smart Scale A1 User Guide (T9120)
Download icon
Smart Scale A1_T9120_EN+AR_Manual
Download icon
【T9120】 Smart Scale A1 EU Declaration
Download icon
Smart Scale P3_EN+AR_Manual
Download icon
Smart Scale P3_EU_Manual
Download icon
Smart Scale P3 User Guide (T9150)
View More
Play videoEufy BodySense Smart Scale
Eufy BodySense Smart Scale
Play videoeufy Smart Scale P2 Series: How to Troubleshoot Inaccurate Body Measurements
eufy Smart Scale P2 Series: How to Troubleshoot Inaccurate Body Measurements
Play videoeufy Smart Scale P2 Series: How to Troubleshoot Inaccurate Weight Measurements
eufy Smart Scale P2 Series: How to Troubleshoot Inaccurate Weight Measurements
Play videoeufy Smart Scale P2 Series Unboxing Video
eufy Smart Scale P2 Series Unboxing Video
Play videoeufy Smart Scale P2 Series: How to Connect iOS Devices
eufy Smart Scale P2 Series: How to Connect iOS Devices
Play videoeufy Smart Scale P2 Series: How to Connect Android Devices
eufy Smart Scale P2 Series: How to Connect Android Devices
View More
Contact Us
Buy on the eufy Store
Download the App
affirmamazonPayamexapplePaydinnersClubdiscovergooglePaymastercardpaypalshopPayvenmovisa