Why is there a significant gap (high or low) in measurements between two recent body composition analysis results?

1. Please confirm that your weight measurement is correct.

2. Step barefoot on the center of the Smart Scale and stand still until the measurement finishes.

3. Your feet may be too dry, please wipe your feet with a damp cloth.

4. Clean the surface with a damp towel and try again.

 

Note: eufy Smart Scale is calibrated to accurately measure the body composition of users between 16-80 years old.

 

If these suggestions did not resolve your issue, please contact us for further assistance.

Unresolved icon
20 undefined
Download icon
eufy Smart Scale A1 User Guide (T9120)
Download icon
eufy Smart Scale C1 User Guide (T9146)
Download icon
Smart Scale C1_SA_Manual
Download icon
eufy Smart Scale P2 Pro User Guide (T9149)
Download icon
Smart Scale C20 User Guide (T9130)
Download icon
Smart Scale P2 Pro_EU_manual
View More
Play video
eufy Smart Scale P2 Series: How to Troubleshoot Inaccurate Weight Measurements
Play video
eufy Smart Scale P2 Series Unboxing Video
Play video
eufy Smart Scale P2 Series: How to Troubleshoot Inaccurate Body Measurements
Play video
eufy Smart Scale P2 Series: How to Connect Android Devices
Play video
eufy Smart Scale P2 Series: How to Connect iOS Devices
Play video
Eufy BodySense Smart Scale
View More
Contact Us
Buy on the eufy Store
Download the App
affirmamazonPayamexapplePaydinnersClubdiscovergooglePaymastercardpaypalshopPayvenmovisa