1. Pull down the device list to refresh the device’s status.
2. Make sure your camera is online and the battery has power.
3. If you recently relocated the camera which is not working, check its signal strength;
* Make sure the signal strength is strong in the new location;
* If it has no signal or weak signal, please try to move the router closer to the camera.
4. Press and release the SYNC button. If the LED does not light up, it means the camera has been switched off manually or the battery is low. If this is the case, charge the battery.
5. Try to remove the SoloCam from the app and then add it again.