Why isn't my camera recording video?
- Please make sure your camera is online and the battery has power.
- Please make sure you have enabled motion detection in your camera settings. You can go to check from the menu Camera Settings > Motion detection.
- Please make sure you have set the suitable motion detection sensitivity level according to the sensitivity setup guide.
- Please make sure you have enabled Video Record in the Security mode you have selected. You can go to check from the menu Security > Home/Away > Home/Away Settings > Video Record.
- If the above steps can't solve your issues, please remove the camera and add it again, and then try again.
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