We have summarized frequently asked questions from our valued customers regarding eufy SoloCam L40, please refer to the following list of questions and answers.
What is the difference between eufy SoloCam L40 and eufy SoloCam L20?
SoloCam L40 has 2K resolution, while SoloCam L20 has 1080p resolution. Please visit Differences Between eufy SoloCams for detailed information to learn about the differences between different SoloCam models.
Does eufy SoloCam L40 have a built-in spotlight? If it does, what is the brightness level of the spotlight and can the brightness level be adjusted?
Yes. eufy SoloCam L40 has a built-in spotlight that is 600 lumens and the brightness level is adjustable.
Can the color temperature of the spotlight on eufy SoloCam L40 be adjusted?
Yes. The color temperature of the spotlight can be adjusted between 4,000K to 6,000K.
Does eufy SoloCam L40 have color night vision?
Yes. eufy SoloCam L40 has color night vision when the spotlight is configured to automatically turn on when SoloCam L40 detects motion at night.
Can eufy SoloCam L40 connect to eufy HomeBase?
No. Currently, eufy SoloCam L40 does not connect to eufy HomeBase.
Does eufy SoloCam L40 have a waterproof IP rating since it is designed for outdoors?
Yes. eufy SoloCam L40 has a waterproof IP rating of IP67. An IP67 rated product is designed to withstand weather conditions such as heavy rain and snow, and it is also 100% protected against dust and sand.
What type of battery does eufy SoloCam L40 use?
eufy SoloCam L40 is equipped with a built-in 13,400mAh lithium-ion battery.
Can the battery on eufy SoloCam L40 be replaced?
No. eufy SoloCam L40’s built-in battery is rechargeable but it is not replaceable.
What is the operating temperature of eufy SoloCam L40?
The operating temperature of eufy SoloCam L40 is -4°F to 122°F / -20°C to 50°C.
Is there a monthly fee to use eufy SoloCam L40 on the eufy app?
No. Both eufy SoloCam L40 and the eufy app do not require a monthly fee.
Can eufy SoloCam L40 work on 5GHz WiFi?
No. eufy SoloCam L40 only works on 2.4GHz WiFi.
Can eufy SoloCam L40 record continuously 24x7?
No. eufy SoloCam L40 records when the camera detects motion, and it does not have the ability to record continuously 24x7.
Does eufy SoloCam L40 use a microSD card to store videos? Is the storage capacity upgradable?
No. eufy SoloCam L40 uses a built-in 8GB eMMC memory card and the storage capacity is not upgradable.
Does eufy SoloCam L40 still record when its internal memory card is full?
Yes. eufy SoloCam L40 will continue to function normally and it will overwrite the oldest video recordings when it records new videos.
Does eufy SoloCam L40 have a pre-buffer recording that is similar to eufy wired Video Doorbell 2K?
No. eufy SoloCam L40 does not have a pre-buffer recording. However, eufy SoloCam L40 will start to record as soon as it detects motion.
Does eufy SoloCam L40 work with Apple HomeKit?
No. eufy SoloCam L40 does not support Apple HomeKit.
Does eufy SoloCam L40 support Amazon Alexa?
Yes. eufy SoloCam L40 works with Alexa devices with a display.
Does eufy SoloCam L40 support Google Voice Assistant?
Yes. eufy SoloCam L40 works with Google Voice Assistant and devices with a display.
Does eufy SoloCam L40 support IFTTT?
No. eufy SoloCam L40 does not support IFTTT.
Does eufy SoloCam L40 have an Ethernet port or is it WiFi only?
No. eufy SoloCam L40 does not have an Ethernet port and it is connected to the router via WiFi.
Can I use eufy SoloCam L40 to detect motion through a glass window?
Please note a glass window’s reflection will impact the accuracy of AI detection; therefore, it is not recommended to use eufy SoloCam L40 to detect motion through a glass window.
How often does eufy SoloCam L40 need to be charged?
The battery life on eufy SoloCam L40 lasts up to 4 months based on normal usage.
Does eufy SoloCam L40 provide instant notifications?
Yes. eufy SoloCam L40 will alert users by sending push notifications as soon as motion is detected.
Is eufy SoloCam L40 compatible with eufy Solar Panel?
No. Please note eufy SoloCam L40 is not currently compatible with eufy Solar Panel. However, eufy product developers will actively pursue all possible avenues to bring this feature to SoloCam L40 in the near future.
Does eufy SoloCam L40 support geofencing?
No. eufy SoloCam L40 does not support geofencing.
Does eufy SoloCam L40 have built-in AI features to differentiate between humans and non-human objects?
Yes. eufy SoloCam L40 has built-in AI features and users are able to set the camera to detect all motions or humans only.
Does eufy SoloCam L40 support using NAS?
No. eufy SoloCam L40 does not support using NAS.
Can I save video recordings from SoloCam L40 in eufy cloud backup?
No. eufy SoloCam L40 is not compatible with eufy cloud backup.
Will I lose my video recordings if my eufy SoloCam L40 is stolen?
Unfortunately, video recordings will be lost if eufy SoloCam L40 is stolen.
Can eufy SoloCam L40 zoom in?
Yes. eufy SoloCam L40 has the ability to use a digital zoom but not an optical zoom.
Does eufy SoloCam L40 support two way audio?
Yes. eufy SoloCam L40 supports half-duplex two way audio. An example of a half-duplex device is a walkie-talkie.
Does eufy SoloCam L40 have a siren? If it does, can the siren be configured manually and automatically?
Yes. eufy SoloCam L40 has a camera alarm that can be configured to trigger both manually and automatically.
Does eufy SoloCam L40 have an anti-theft alert feature to sound an alarm when someone is physically tampering with the camera?
No. eufy SoloCam L40 does not have a built-in anti-theft alert feature.
If you have further questions regarding eufy SoloCam L40, please contact us for assistance.
