Situations You May Encounter

Suitable Service 

How to contact

1. Want to get some information about products.

2. Need instruction about product setup and installation.

Search what you need on eufy support website

https://support.eufy.com/s/ 

1. Consult Order information (shipping /order cancellation/address change/discount…)

2. There is a quality issue with your product, but no troubleshooting has been tried yet.

Live Chat human expert

select the “Chat with eufy expert” option in the AI Bot conversation

Call us

https://support.eufy.com/s/phonecontactus 

There is a quality issue with your product, and you have tried some troubleshooting, but the problem has not been solved.

1. Need more professional assistance

2. Need a replacement

Email Customer Support Engineer

https://support.eufy.com/s/emailcontactus 

Call us

https://support.eufy.com/s/phonecontactus