eufy Support | Troubleshooting & Customer Service

Can I use an external eufy Solar Panel with my eufyCam S3 Pro at the same time?

Yes. An external eufy Solar Panel can be connected to the eufyCam S3 Pro, and the external solar panel and the camera’s integrated solar panel will charge the camera simultaneously.

If you have any other questions regarding the eufyCam S3 Pro, please don't hesitate to contact us for further assistance.

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S380 HomeBase (HomeBase 3) Compatibility

214923 views

37 likes/2024-12-25 14:45:40

HomeKit on eufySecurity Devices

153215 views

7 likes/2025-04-07 18:37:55

Introduction to New eufy App

32194 views

9 likes/2025-06-04 14:38:58

Does the HomeBase 3 support Apple HomeKit?

9428 views

1 likes/2025-04-08 16:31:54

How do I transfer my existing devices from HomeBase 2 to HomeBase 3?

12521 views

4 likes/2025-04-08 16:32:25

How do I turn off my camera?

12248 views

3 likes/2025-04-08 16:31:54

What type of hard drive can I use for my eufyCam S3 Pro’s HomeBase 3?

8625 views

1 likes/2025-04-08 16:31:47

How do I restart my HomeBase?

7930 views

1 likes/2025-04-08 16:31:54

Can I use Alexa Echo/Google Home as a chime?

5643 views

1 likes/2025-04-08 16:32:39

The eufy App: Troubleshooting Delayed/Missing Push Notification Issues

9339 views

1 likes/2025-04-08 16:32:51

eufyCam S3 Pro Guida per L'utente (T8892)

eufyCam S3 Pro Brugervejledning (T8892)

eufyCam S3 Pro Guía del Usuario (T8892)

eufyCam S3 Pro Användarhandledning (T8892)

eufyCam S3 Pro Gebruikersgids (T8892)

eufyCam S3 Pro Käyttöopas (T8892)

How to install eufycam S3 Pro