Please note only the water fountain’s stainless steel pan is dishwasher safe. Please do not wash the filters or water pump using a dishwasher. 

You can disassemble all parts of the water fountain and clean them with soap and water. If there is hard water buildup, please soak the water pump using an equal ratio of vinegar and warm water for 15 minutes before scrubbing it.

If there are any other questions regarding the Pet Water Fountain, please contact us for further assistance.