Typically, videos from PTZ (Pan-Tilt-Zoom) cameras can be stitched together. However, if you're experiencing difficulties with stitching, it might be due to factors encountered during the PTZ movement process. You can refer to this article for a list of factors that could affect stitching recognition: https://support.eufy.com/s/article/Tips-for-Using-Cross-Camera-Tracking-Function
As a user, you can:
1) Enable the stitching assistance feature.
2) Use the "Search" function on the tracking video player page to find missing segments.
3) Mark the problem on the tracking video player page and share the video with us for investigation and to improve results through future updates.
If you encounter any issues or have any questions about the Cross-Camera Tracking function, please don't hesitate to reach out to us for further assistance.
